Payment transactions may not be successful for a variety of reasons, including:
- Incorrect card details (such as an incorrect address or CVV code)
- Bank restrictions (check with your bank or card provider)
- Security flags from our payment processor (Stripe)
First, please recheck that your payment details are correct and your bank has not placed any restrictions on your card.
Second, if you have a multi-ticket order, you can try reducing it to a single ticket order at a time (because our payment processor (Stripe) is less strict with smaller orders).
Still Having Trouble? If your payment still isn’t going through, please email [email protected] to arrange another payment method.